Resume

Education

Old Dominion University
Masters of Library and Information Science, specializing in public libraries
August 2023 — present

Virginia Commonwealth University
Bachelor of Arts, English
August 2018 — August 2021

Work Experience

• Served as an affable and informative resource for patrons about library layout, policies, and events while staffing circulation desks, answering phones, and support tickets
• Fulfilled every stage of the circulation process, from checking out items to patrons, to checking them in from book drops, to putting items on hold, and locating items on hold or for evaluation
• Issued library cards, maintained patron account information, and handled money for fees, book sales, and other transactions
• Troubleshooted technology issues for computers, printers, fax machines, smartphones, eReaders, and more, for both patrons and coworkers
Other duties as circumstances called for, which include, but are not limited to:
• Answering reference questions usually delegated to the adult services desk, including readers advisory and research assistance
• Staffing the youth services desk when no other crosstrained staff are available
• Retrieving outdoor book drop carts and courier bins when a page isn't present
• Assissting with the training of new clerks through describing and demonstrating proper procedures
• Serving as the go-to for ILS assistance when a coworker has trouble, regardless of department or seniority

• Assisted in collection development, cataloging, and processing of juvenile and adult items and eMaterials using vendor platforms
• Participated in collection management of both preexisting and donated materials for suitability, weeding inadequate items when necessary
• Facilitated the renovation of the juvenile adventure pack collection through systematic evaluation, development, and writing to organizational and state standards
• Glimpsed into upper-level collection librarian responsibilities, including vendor negotiations, professional organization meetings, and more

• Shelved and organized books and other materials in an efficient manner, upwards of 100 books an hour
• Ensured shelves and displays adhered to organizational standards
• Directed and informed patrons about the library layout, events, and county policies
• Located items to be put on hold, for evaluation, and other collection maintenance tasks

• Empathized with students while ensuring they complied with school rules and procedures
• Provided support for teachers in the classroom and out for all grade levels from Pre-K to 6th
• Substituted for teachers on multiple occasions, following lesson plans laid out in documents or presentations

Skills

Proficiencies
Tools, software, and techniques that I've utilized extensively in the past or continue to use today, allowing me to apply them professionally with little to no training.

• SirsiDynix's Horizon 7.5.6 integrated library system
• Bibliocommons OPAC, primarily its patron side features
• Microsoft Windows 10 and 11
• Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and OneNote
• ChromeOS
• Google Workspace, including Gmail, Drive, Docs, Sheets, and Meet
• Springshare, including LibChat and LibGuides
• OverDrive's distribution platforms, including Libby, OverDrive on the web, and Marketplace

Familiarity
Important things that I've used professionally in the past only in a limited capacity, or have extensive experience that might be out of date.

• Ingram ipage
• Baker & Taylor Title Source 360